Frequently Asked Questions

Orlio is an inventory management platform built for Shopify stores. It tracks inventory in real time, calculates reorder points based on your sales data, automates purchase order creation with a supplier portal, and includes product recommendation features for upselling. Everything works together in one platform instead of needing multiple separate apps.

Orlio analyzes your actual sales history from the past 60 days to calculate daily demand for each product. Using this demand data along with your supplier lead times and safety stock settings, Orlio calculates when you need to reorder and sends alerts before stock runs low. You can see projected stockout dates based on current inventory levels and sales velocity.

Orlio combines inventory tracking, purchase order management, and upsell recommendations in one platform. The supplier portal works without requiring suppliers to create accounts (they get a magic link via email). Purchase orders support partial shipments, built-in messaging, and request-changes workflows for negotiating terms. This integrated approach means fewer apps to manage and better workflow between inventory and orders.

Orlio works for Shopify stores of all sizes, from solo entrepreneurs to growing teams managing thousands of products. It fits merchants who have outgrown spreadsheets and need automation without enterprise complexity.

Initial setup is quick. Install Orlio from the Shopify App Store and it syncs your products, inventory, order history, and locations automatically. You can configure suppliers, set reorder points, and create upsell campaigns after that as you need them.

Orlio connects through the official Shopify API. It automatically syncs your products, variants, inventory levels, orders, and locations in real time. When you receive inventory in Orlio, your Shopify inventory gets updated immediately. Everything stays synchronized without manual data entry.

Yes. Orlio tracks inventory across all your Shopify locations. You can create transfer orders between locations and get separate alerts for each location. Reorder points are set at the product level and apply across all locations. Works for warehouses, retail stores, and fulfillment centers.

New products start with a base reorder point until they accumulate 60 days of sales history. After Orlio has enough order data, it calculates daily demand from actual sales. Products need real sales history for demand calculations. There is no prediction for products without sales data.

No integration needed. When you create a purchase order in Orlio, it emails your supplier a magic link to view the order. They can see order details, confirm availability, request changes, add tracking numbers, and message you. Suppliers do not need to create accounts or install anything. Works with any supplier.

After you create a purchase order, Orlio emails your supplier a secure link. That link opens a portal where they see the order, request changes to pricing or quantities, add tracking information for shipments, and send messages. No signup required.

Yes. Suppliers can mark items as shipped in batches instead of all at once. Each partial shipment can have its own tracking number. When you receive a partial shipment in Orlio, it updates your Shopify inventory for those specific items immediately. You can start selling them without waiting for the complete order.

Yes. Orlio can create purchase orders automatically when inventory hits the reorder point. You can review and approve these orders before sending them to suppliers. Orlio calculates suggested order quantities based on lead time and safety stock settings.

ABC analysis groups your products by revenue contribution. A items are your top revenue generators (often 20% of products making 80% of revenue). B items are middle performers. C items are low revenue. Orlio calculates this automatically so you can focus more attention on high-value products. You can set different reorder strategies and stock levels for each category.

Orlio offers post-purchase upsells (shown after checkout). The recommendation system analyzes your order history to suggest which products to show together. Recommendations update as you get more sales data.

Orlio analyzes your historical sales data to calculate daily demand for each product. It uses actual order quantities from your Shopify store and includes confidence scoring based on sales patterns. Demand calculations update automatically as new orders come in.

Yes, Orlio offers a free plan. You can use the free version with your actual store data including forecasts, purchase orders, supplier portal, and upsell campaigns at no cost. The free plan includes 10 purchase orders, 10 transfer orders, and 5 upsell orders per month.

Spreadsheets need manual data entry. They do not sync with Shopify automatically. You cannot send automated alerts from a spreadsheet. Suppliers cannot update order status in a spreadsheet. Orlio automates these tasks and syncs with Shopify in real time. The supplier portal and automatic reorder calculations save significant time compared to managing everything manually in spreadsheets.

Orlio works as a complete solution. Running multiple inventory apps can cause sync conflicts and duplicate alerts. If both apps try to manage the same inventory, you may get conflicting data. We recommend using Orlio as your main inventory system instead of adding it to existing inventory apps.